RateMyCasino respects your privacy and is committed to protecting the personal information of our users, reviewers, business account holders, and website visitors. This Privacy & GDPR Policy explains how we collect, use, store, and protect your information when you use our website, create an account, leave reviews, browse gambling-related listings, or interact with our services.
By using RateMyCasino, you agree to the collection and use of information in accordance with this policy.
We may collect personal information that you provide directly to us, including your name, email address, username, account details, review content, business profile information, contact details, and any information submitted through forms on our website.
We may also collect technical information such as your IP address, browser type, device information, pages visited, referral source, cookies, usage data, and security logs. This helps us operate the website, prevent abuse, improve user experience, and protect the integrity of reviews.
RateMyCasino may use your information to create and manage user accounts, publish and moderate reviews, verify account activity, manage business listings, respond to enquiries, improve website functionality, prevent spam or misuse, and provide a safer review platform for players and gambling-related businesses.
We may also use information to analyse website performance, improve our categories and listings, communicate important updates, and ensure compliance with applicable laws, platform rules, and security requirements.
When you submit a review, rating, comment, or other public content, some information may be visible to other users. This may include your display name, review text, rating, date of review, and the business or gambling platform being reviewed.
You should avoid posting sensitive personal information, financial details, passwords, identification numbers, or private documents in public reviews.
If you create a business account or list a gambling-related business, we may collect business information such as business name, website URL, contact details, category, logo, description, support information, and other listing details.
Business account holders may use RateMyCasino to manage profiles, respond to reviews, and improve transparency with players and customers.
RateMyCasino may use cookies and similar technologies to improve website performance, remember preferences, support login sessions, analyse traffic, and protect the site from abuse.
You can control or disable cookies through your browser settings. Some website features may not work correctly if cookies are disabled.
Where applicable under GDPR, we process personal data based on one or more lawful bases, including your consent, the performance of a contract, compliance with legal obligations, legitimate interests, and the need to protect the security and integrity of our platform.
Our legitimate interests include operating a trusted review platform, preventing fraudulent reviews, protecting users, improving our services, and maintaining accurate business listings.
We do not sell your personal information. We may share information with trusted service providers who help us operate the website, such as hosting providers, security tools, analytics services, email providers, payment processors, or technical support providers.
We may also disclose information if required by law, legal process, regulatory request, fraud prevention, platform security, or to protect the rights, safety, and property of RateMyCasino, our users, or the public.
We keep personal information only for as long as necessary for the purposes described in this policy, including account management, review integrity, legal compliance, dispute resolution, fraud prevention, and website security.
Some review-related records may be retained where needed to protect the reliability of the platform, investigate misuse, or comply with legal obligations.
Depending on your location, you may have rights over your personal data. These may include the right to access your data, request correction, request deletion, restrict processing, object to processing, request data portability, and withdraw consent where processing is based on consent.
You may also have the right to lodge a complaint with a relevant data protection authority if you believe your privacy rights have been breached.
If you would like to access, update, or delete your personal information, you can contact us using the details provided on our website. We may need to verify your identity before processing certain privacy requests.
Please note that some information may be retained where required for legal, security, fraud prevention, dispute resolution, or review integrity purposes.
We take reasonable steps to protect personal information from unauthorised access, misuse, loss, alteration, or disclosure. However, no website, database, or online transmission is completely secure.
Users are responsible for keeping their account login details secure and should not share passwords with anyone.
RateMyCasino may link to third-party websites, including online casinos, poker sites, sportsbooks, bingo sites, lottery platforms, affiliate programs, and payment services.
We are not responsible for the privacy practices, content, terms, or data handling of third-party websites. You should read the privacy policy of any external website before creating an account, depositing funds, or sharing personal information.
RateMyCasino is a review platform. We do not operate casino games, accept bets, process gambling deposits, or manage player withdrawals.
Users are responsible for checking local gambling laws, age restrictions, licensing details, bonus terms, and platform rules before using any gambling-related website.
RateMyCasino may be accessed by users from different countries. By using our website, you understand that your information may be processed and stored in locations where our website, hosting, or service providers operate.
Where required, we aim to apply appropriate safeguards when handling personal information.
We may update this Privacy & GDPR Policy from time to time to reflect changes in our website, legal requirements, services, or data practices.
Any updates will be posted on this page. Continued use of RateMyCasino after changes are published means you accept the updated policy.
If you have questions about this Privacy & GDPR Policy or would like to make a privacy-related request, please contact RateMyCasino through the contact details provided on our website.