RateMyCasino respects your privacy and is committed to protecting the personal information of users, reviewers, business account holders, and visitors who use our website.
This Privacy Policy explains how we collect, use, store, share, and protect information when you browse RateMyCasino, create an account, submit reviews, manage a business listing, use our search tools, or interact with our services.
By using RateMyCasino, you agree to the collection and use of information as described in this Privacy Policy.
RateMyCasino is an independent review platform for gambling-related websites and services, including online casinos, poker sites, sportsbooks, bingo and lottery platforms, affiliate programs, and payment or withdrawal services.
RateMyCasino does not operate gambling services, accept bets, process deposits, manage withdrawals, or control player accounts with third-party gambling businesses.
We may collect personal information that you provide directly to us, including your name, email address, username, account details, display name, review content, ratings, messages, business profile information, and information submitted through website forms.
If you create a business account or claim a business listing, we may collect business details such as business name, website URL, logo, contact information, category, description, support details, and verification information.
We may also collect technical information such as your IP address, browser type, device type, operating system, pages viewed, referring website, usage activity, cookies, login records, and security logs.
We use information to operate RateMyCasino, create and manage accounts, publish and moderate reviews, display ratings, manage business listings, process enquiries, improve search results, maintain platform security, prevent misuse, and improve the user experience.
We may also use information to detect fake reviews, reduce spam, protect users, verify business activity, communicate important updates, analyse website performance, and comply with legal or regulatory obligations.
When you submit a review, rating, comment, or other public content, that information may be visible on RateMyCasino. Public review information may include your display name, rating, review text, review date, and the business or gambling site being reviewed.
You should not include sensitive personal information, passwords, account numbers, financial details, identity documents, private messages, or other confidential information in public reviews.
Business profiles, business descriptions, logos, categories, website links, and business responses to reviews may be displayed publicly on RateMyCasino.
If a business responds to a review, that response may be visible to users. Businesses should not publish private customer information, financial details, identification documents, or confidential account information in public responses.
RateMyCasino may use cookies and similar technologies to remember preferences, support login sessions, analyse traffic, improve website performance, protect against abuse, and understand how users interact with the platform.
You can manage or disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.
Where applicable, we process personal information based on lawful reasons such as your consent, the performance of a service you request, compliance with legal obligations, protection of platform security, and our legitimate interests in operating a trusted review platform.
Our legitimate interests may include maintaining review integrity, preventing fake reviews, protecting users and businesses, improving our website, managing business listings, responding to enquiries, and keeping RateMyCasino secure.
We do not sell your personal information. We may share information with trusted service providers who help us operate RateMyCasino, such as hosting providers, email providers, analytics tools, security services, payment processors, technical support providers, and other platform service providers.
We may also disclose information if required by law, legal process, regulatory request, fraud prevention, platform security, dispute resolution, or to protect the rights, safety, and property of RateMyCasino, our users, businesses, or the public.
RateMyCasino may contain links to third-party websites, including online casinos, poker sites, sportsbooks, bingo sites, lottery platforms, affiliate programs, payment services, and external resources.
We are not responsible for the privacy practices, terms, security, content, gambling services, payments, withdrawals, or customer support of third-party websites. You should read the privacy policy and terms of any external website before creating an account, depositing funds, or sharing personal information.
We take reasonable steps to protect personal information from unauthorised access, misuse, loss, disclosure, alteration, or destruction.
However, no website, online service, database, or internet transmission can be guaranteed to be completely secure. Users are responsible for keeping their account login details safe and should not share passwords with anyone.
We keep personal information only for as long as needed for the purposes described in this Privacy Policy, including account management, review integrity, website security, legal compliance, dispute resolution, fraud prevention, and business record keeping.
Some review-related information may be retained where necessary to protect platform integrity, investigate misuse, resolve disputes, or comply with legal obligations.
Depending on your location, you may have rights over your personal information. These may include the right to access your information, request correction, request deletion, restrict processing, object to processing, request data portability, or withdraw consent where processing is based on consent.
New Zealand privacy principles include rights to access and correct personal information. GDPR-style privacy rules may also give users rights to information about how their data is collected, used, retained, and shared.
You may contact RateMyCasino to request access to your personal information, ask for corrections, request account updates, or make a privacy-related request.
We may need to verify your identity before processing certain requests. Some information may be retained where required for legal, security, fraud prevention, dispute resolution, or review integrity purposes.
RateMyCasino contains gambling-related content and is not intended for children or anyone who is under the legal age required to access gambling-related information in their location.
If you are not legally old enough to access gambling-related content, you must not use RateMyCasino.
RateMyCasino may be accessed by users from different countries. By using our website, you understand that information may be processed or stored in locations where our website, hosting providers, or service providers operate.
Where required, we aim to use appropriate safeguards for handling personal information.
If you subscribe to updates or agree to receive communications from RateMyCasino, we may send you emails about platform updates, account activity, business listing features, review-related notifications, or other relevant information.
You may unsubscribe from marketing emails where an unsubscribe option is provided. Some account, security, or service-related messages may still be sent when necessary.
RateMyCasino may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, data practices, or security processes.
Any updates will be published on this page. Continued use of RateMyCasino after changes are posted means you accept the updated Privacy Policy.
If you have questions about this Privacy Policy, your personal information, cookies, account data, or privacy rights, please contact RateMyCasino through the contact details provided on our website.