Business Terms

Business Terms

These Business Terms apply to businesses, brand owners, affiliate managers, casino operators, sportsbook operators, poker platforms, bingo and lottery platforms, payment providers, and other gambling-related services that create, claim, or manage a business profile on RateMyCasino.

By creating a business account, listing a business, claiming a profile, responding to reviews, or using any business tools on RateMyCasino, you agree to these Business Terms.

1. About RateMyCasino

RateMyCasino is an independent review platform that allows players and customers to share experiences, ratings, and feedback about gambling-related businesses and services.

RateMyCasino does not operate casino games, accept bets, process deposits, manage withdrawals, or provide gambling services. We provide a platform for reviews, business profiles, reputation management, and customer feedback.

2. Business Eligibility

Business accounts are intended for legitimate gambling-related businesses and services, including online casinos, poker sites, sportsbooks, bingo and lottery platforms, affiliate programs, payment and withdrawal services, and other approved iGaming businesses.

You must have authority to represent the business you register, list, or claim. You may be asked to provide proof of ownership, employment, brand authority, domain control, or other verification information.

3. Legal and Regulatory Responsibility

Each business is responsible for understanding and complying with the laws, licensing requirements, advertising rules, gambling regulations, consumer protection rules, and age restrictions that apply in the countries or regions where it operates.

Listing a business on RateMyCasino does not mean that RateMyCasino confirms, approves, endorses, licenses, or guarantees that the business is legally permitted to operate in any specific jurisdiction.

Businesses must not use RateMyCasino to promote unlawful gambling activity, misleading offers, restricted services, or content that breaches applicable laws or platform rules.

4. Business Profile Information

Businesses must provide accurate, current, and honest information when creating or managing a profile. This may include business name, website URL, category, description, logo, contact details, support information, payment details, licensing information, and other relevant profile content.

You are responsible for keeping your business profile updated. Misleading, false, incomplete, or deceptive business information may be edited, rejected, suspended, or removed.

5. Reviews and Ratings

RateMyCasino allows users to leave reviews and ratings based on their experiences with gambling-related businesses. Businesses may receive positive, neutral, or negative reviews.

Businesses may not pressure users to remove honest reviews, offer improper rewards for positive reviews, submit fake reviews, post reviews on behalf of customers, or manipulate ratings.

We may moderate reviews to reduce spam, abuse, fake feedback, irrelevant content, harassment, or content that breaches our rules. However, we do not guarantee that every review will be complete, accurate, or verified.

6. Responding to Reviews

Business account holders may be able to respond to reviews. Responses must be professional, factual, respectful, and relevant to the review.

Businesses must not publish private customer information, financial details, identity documents, internal account notes, sensitive personal data, or confidential information in a public response.

Review responses should be used to clarify issues, address complaints, explain policies, and show players how the business handles feedback.

7. Prohibited Business Conduct

Businesses must not use RateMyCasino to:

  • Post fake, misleading, or manipulated reviews.
  • Create false customer accounts or review their own business.
  • Threaten, harass, or intimidate reviewers.
  • Publish private user information.
  • Promote unlawful gambling services.
  • Misrepresent licensing, ownership, payment methods, bonuses, or withdrawal terms.
  • Advertise misleading bonuses, promotions, or payout claims.
  • Upload malicious files, spam, or harmful content.
  • Use RateMyCasino in a way that damages trust, security, or platform integrity.

8. Bonuses, Promotions, and Marketing Claims

If a business displays or refers to bonuses, promotions, offers, payout claims, or special deals, the business is responsible for ensuring that all information is accurate, lawful, current, and not misleading.

Businesses should clearly disclose important terms such as wagering requirements, eligibility rules, withdrawal limits, restricted games, expiry dates, payment conditions, and verification requirements where relevant.

Gambling operators should treat customers fairly and make important terms clear and accessible before users sign up or take part in promotions. :contentReference[oaicite:1]{index=1}

9. Verification and Approval

RateMyCasino may review, verify, approve, reject, suspend, or remove business accounts and listings at our discretion.

Verification may include checking business details, website ownership, email domain, public information, licensing claims, contact details, or other information needed to protect users and platform integrity.

10. Fees, Plans, and Paid Features

Some business features may be free, while others may require a paid plan, subscription, advertising package, or premium listing.

Any paid features, pricing, renewal terms, cancellations, or refunds will be displayed separately where applicable. Businesses are responsible for reviewing pricing and plan details before purchasing.

11. Suspension or Removal

RateMyCasino may suspend, restrict, or remove a business profile if we believe the business has breached these terms, provided misleading information, abused the review system, violated applicable laws, or created risk for users or the platform.

We may also remove or restrict content that appears unlawful, misleading, harmful, abusive, spam-related, or inconsistent with the purpose of RateMyCasino.

12. No Endorsement

A business listing on RateMyCasino does not mean that we endorse, recommend, license, approve, or guarantee that business.

Users are encouraged to do their own checks before using any gambling-related website, including reviewing licensing details, payment terms, withdrawal rules, bonus terms, responsible gambling tools, and local legal requirements.

13. Business Responsibility for Customer Issues

RateMyCasino does not manage player accounts, gambling balances, deposits, withdrawals, bonuses, KYC checks, account closures, or disputes between players and gambling businesses.

Businesses remain responsible for handling their own customer service, complaints, payments, verification processes, bonus rules, responsible gambling processes, and legal obligations.

14. Intellectual Property

Businesses must only upload logos, images, trademarks, descriptions, and other content that they own or have permission to use.

By uploading business content to RateMyCasino, you give us permission to display that content on your business profile, category pages, search results, and related platform areas.

15. Changes to Business Terms

RateMyCasino may update these Business Terms from time to time. Updated terms will be posted on this page.

Continued use of your business account or business profile after updates are published means you accept the updated Business Terms.

16. Contact

If you have questions about these Business Terms, business registration, claiming a listing, or managing your business profile, please contact RateMyCasino through the contact details provided on our website.

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